Privacy Policy

Last Updated: October 9, 2026

1. Overview

ComplexCyber.com is operated by Cyber Data Risk Managers LLC (“CDRM,” “we,” “us,” or “our”), an independent insurance brokerage specializing in complex cyber liability, technology errors and omissions (Tech E&O), and related insurance risks.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through ComplexCyber.com and in connection with inquiries about our insurance brokerage services.

ComplexCyber.com provides information about specialized insurance solutions and allows businesses to request assistance evaluating coverage needs, complex exposures, and insurance placement options.

We are committed to responsible information handling and compliance with applicable privacy, insurance, and recordkeeping requirements.

2. Information We Collect

We may collect information voluntarily provided when you contact us, request a coverage review, or inquire about insurance services, including:

• Business name, industry, location, and operations
• Names, professional titles, business email addresses, and telephone numbers
• Business revenue, employee count, and organizational information
• Existing insurance coverage, limits, retentions, and renewal dates
• Cybersecurity practices, technology operations, and risk exposures
• Insurance requirements arising from contracts or business relationships
• Prior claims, cyber incidents, or insurance placement difficulties
• Information provided through inquiries, forms, emails, or other communications

Our hosting, website-security, and technology providers may also process limited technical information necessary to operate and protect the website, including IP addresses, browser and device information, server logs, request timestamps, and security-related information.

Please do not submit passwords, authentication credentials, Social Security numbers, payment-card information, or other unnecessary sensitive information through general website contact forms.

3. How We Use Information

Information collected through ComplexCyber.com may be used to:

• Respond to inquiries about cyber insurance and Technology E&O insurance
• Evaluate insurance needs and potential coverage gaps
• Assist businesses with complex or difficult-to-place insurance risks
• Review existing insurance programs and coverage requirements
• Coordinate insurance applications, submissions, and underwriting discussions
• Communicate regarding requested insurance services
• Present available insurance options, when offered by participating insurers
• Maintain appropriate business, insurance, and regulatory records
• Operate, secure, maintain, and improve our website
• Prevent unauthorized access, misuse, or fraudulent activity

Submitting an inquiry or requesting a review does not constitute an insurance application unless specifically indicated, and does not bind coverage or guarantee that insurance will be available.

4. How Information Is Disclosed

We may disclose information when reasonably necessary to provide requested insurance brokerage services, including to:

• Insurance companies and underwriters
• Wholesale brokers, managing general agents, and insurance intermediaries
• Insurance application and submission platforms
• Technology and website-service providers acting on our behalf
• Professional advisers, including legal, accounting, compliance, or claims professionals, when appropriate

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising or use insurance submission information for unrelated advertising.

We do not voluntarily provide personal information to government agencies for unrelated purposes. However, information may be disclosed when required by applicable law, valid legal process, regulatory obligations, or lawful governmental requests.

5. Third-Party Insurance Applications and Services

ComplexCyber.com may provide links to CyberInsuranceApplication.com or other external insurance application platforms.

When you follow these links, you may leave ComplexCyber.com and enter a website or application environment operated by another provider.

Information submitted through an external application platform may be collected and processed by that provider and subsequently made available to Cyber Data Risk Managers LLC and appropriate insurance-market participants for the purpose of evaluating or arranging requested coverage.

Third-party providers maintain their own privacy notices, terms, security measures, and information-handling practices.

We encourage visitors to review the applicable privacy information before submitting information through an external platform.

6. Cookies and Website Technologies

ComplexCyber.com and its service providers may use essential cookies, server logs, and similar technologies necessary to operate the website, maintain security, prevent misuse, and support requested functionality.

ComplexCyber.com does not currently intend to use advertising pixels, behavioral advertising trackers, session-replay technology, or browser-based visitor analytics.

If these technologies are introduced, this Privacy Policy will be updated and appropriate notice or consent mechanisms will be implemented where required by applicable law.

Visitors should understand that external websites accessed through links from ComplexCyber.com may use their own cookies, analytics, or tracking technologies.

Their practices are governed by their respective privacy policies.

7. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or misuse.

Access to insurance-related information is limited to authorized personnel and service providers who require the information for legitimate business purposes.

Although we take reasonable precautions, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

Visitors should avoid transmitting unnecessary sensitive information through ordinary website forms or unencrypted email.

8. Information Retention

We retain information for as long as reasonably necessary to:

• Respond to inquiries and provide requested brokerage services
• Evaluate and document insurance submissions
• Maintain business and insurance records
• Meet applicable legal, regulatory, licensing, and recordkeeping obligations
• Resolve disputes and protect legitimate business interests

Retention periods may vary depending on the type of information, the nature of the insurance relationship, and applicable legal requirements.

Information maintained independently by insurers, application providers, or other third parties is subject to their own retention practices.

9. Privacy Rights and Requests

Depending on your state of residence and applicable law, you may have rights regarding certain personal information, including requesting access, correction, or deletion.

Requests may be directed to Cyber Data Risk Managers LLC using the contact information below.

We may need to verify your identity and authority before processing a request.

Certain information may be retained when required or permitted by applicable insurance, legal, regulatory, fraud-prevention, or recordkeeping obligations.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

10. Third-Party Websites

ComplexCyber.com may contain links to other websites, including insurance carriers, application platforms, industry resources, and related websites operated by Cyber Data Risk Managers LLC.

We do not control the independent privacy, security, cookie, or data-handling practices of third-party websites.

Visitors should review the privacy policies of external websites before submitting information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, information-handling practices, or legal obligations.

The latest revision date will appear at the beginning of this policy.

When required by applicable law, we will provide additional notice or obtain consent before implementing material changes to information-handling practices.

12. Contact Information

Questions about this Privacy Policy, privacy requests, or concerns regarding information security may be directed to:

Cyber Data Risk Managers LLC
Operator of ComplexCyber.com
Inverness, Florida
Telephone: (855) 288-7475

Please use the contact information published on our website to submit privacy-related inquiries.